Technical Support
The technical support department serves all users of NorthStar Academy.
The IT staff are able to help you with things such as:
- Login issues including username and passwords
- Software access issues including Microsoft app downloads
- Minimum technology requirement questions (We want to buy this computer, will it work at NorthStar?)
- Course issues including file submissions, lesson access difficulties, and peripheral concerns such as microphones (Please contact your teacher first for these issues)
- and more!
Staff are available by:
- email: support@northstar-academy.org
- phone: 1-888-464-6280 or 1-662-892-4380
Support resolution methods are available via:
- phone
- Teams
- screen sharing using the SplashTop remote access program
We strive to find the best resolution and method for your unique situation.
